Wednesday, April 30, 2014

Tech and the Future

An overview of the Obama organization:
To really understand what happened behind the scenes at the Obama campaign, you need to know a little bit about its organizational structure. Tech was Harper Reed's domain. "Digital" was Joe Rospars' kingdom; his team was composed of the people who sent you all those emails, designed some of the consumer-facing pieces of BarackObama.com, and ran the campaigns' most-excellent accounts on Facebook, Twitter, Tumblr, video, and the like. Analytics was run by Dan Wagner, and those guys were responsible for coming up with ways of finding and targeting voters they could persuade or turn out. Jeremy Bird ran Field, the on-the-ground operations of organizing voters at the community level that many consider Obama's secret sauce . The tech for the campaign was supposed to help the Field, Analytics, and Digital teams do their jobs better. Tech, in a campaign or at least this campaign or perhaps any successful campaign, has to play a supporting role. The goal was not to build a product. The goal was to reelect the President. As Reed put it, if the campaign were Moneyball, he wouldn't be Billy Beane, he'd be "Google Boy."



Some pointers from an alum:

Learn statistics and coding

Test assumptions. In Inside the CavePatrick Ruffini quotes a senior member of the Obama digital team saying "“We basically found our guts were worthless."

Think probabilistically, change the culture. Again, from Patrick Ruffini:
Often, people get excited about being “data-driven” but only go part way. If you’re asking for a “data driven” ad buy to women 35 to 49, how do you know women 35 to 49 are the right target? Did you test it? The reason you collect data is to optimize based on probability. Instead, try placing an ad designed to reach individuals with a score of 70 or more on your persuadability model. The targeting itself also needs to be done probabilistically.

The culture shift needed in politics is not one of technology. Everyone loves technology and wants more of it, because it lets you to do whatever you’re doing more efficiently. The problem is that what you’re doing could be the wrong thing. Applied the wrong way, technology helps you run very fast in the wrong direction.


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